You acknowledge that you have read, understood, and agree to be bound by this Privacy Statement of 123hpofficejetpro,by using the website or the services of 123hpofficejetpro.This Privacy Statement describes in details about how 123hpofficejetprocollects, uses, transfers, and discloses data which also includes Personal Information collected from users.

Data Collection Process

Data is collected to provide assistance to users based on their query. The data collection process is essential to conduct and operate 123hpofficejetpro’s business, which can be done directly when an account activation with 123hpofficejetprois commenced, or when you purchase or contact 123hpofficejetprofor receiving services for troubleshooting, support and maintenance. The purpose of collecting Information is to understand the model used, errors faced, handling procedures, and the apt solutions to be offered. The broad categories of data usually collected by 123hpofficejetproincludes the following:

Name and Contact Details

All personal information relating to name, contact numbers, Address, email address and any other information collected through Website, emails, instant chat or calls to toll free number is strictly for the purpose of rendering services and is maintained confidential.

Credentials and Payment data collection

Authentication and Account access may require information from users so as to enable 123hpofficejetproto provide user services. Any payment information provided by the customer to 123hpofficejetproshall be for the purpose of service provision and shall be treated extremely confidential.

Device Information

Information about the Printer models, printer configuration, network configuration and any other information shall be collected by 123hpofficejetpro to provide services for printer devices.

Error Reports

Information from the customers is usually collected about issues faced during the troubleshooting process. Accurate solutions shall be offered to customers after diagnosing the issue. Error Reports indicate details about the error type, severity of the issue, software and hardware errors, device status and any other information which might be essential to provide the services.

Collection of Location data

During the course of providing service, 123hpofficejetpromay collect information about the printer device’s location for the purpose of customer servicing.


Cookies are used by 123hpofficejetprofor documents download and traffic analysis.

Personal Information

123hpofficejetpro uses personal information of users for providing the customer service. This information is strictly confidential, unless subject to the requirements of applicable law. However, the information shall be disclosed to the proper government authorities, if the rights of 123hpofficejetproare interfered or violated.

By submitting personal information to 123hpofficejetpro or by using the Website, all users acknowledge that they have read, understood, and agree to be bound by this Privacy Statement of 123hpofficejetpro.